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Manned 24 hour Call-out Service

While you were away, we were busy

Electrical, Fire & Security, Heating & Air Conditioning, Information, Mechanical, Our Latest News, Plumbing

Christmas is over, we are into the New Year and the majority of the country is now back at work.

But for some businesses, things never stopped. And one of those companies was HF. With our Manned 24 hour Call-out Service, we provide electrical, mechanical and fire & security call out services for customers nationwide three hundred and sixty five days a year!

Manned 24 hour call out service over christmas

So while the majority of the country was taking time off over Christmas, our team have been hard at work ensuring that businesses in retail, the hospitality sector, manufacturing, leisure etc can keep working through the busy Christmas period. And while it would take too long to list all of the jobs that we have been working on over the holidays, we wanted to share a few examples of the kind of services that we have been carrying out as part of a vital service for so many businesses that depend on electricity, plumbing, heating and ventilation during the holiday season.

Restaurant kitchen gas problems

A well know restaurant chain in its Glasgow location had a serious issue in the build up to Christmas. The interlock panel in their kitchen area activated and shut off the gas supply! And no gas means no cooking which is a fairly important part of a restaurants business model. Our emergency call out team were on site ASAP and had the issue fixed within one hour of the call coming in. This meant that the restaurant suffered minimal disruption during one of their busiest times of the year.

Hand dryer malfunction

A popular bar in Livingston was alarmed to find that one of their hand dryers in the toilets had begun sparking. This posed a serious risk to life and our emergency call out team were able to quickly get to the job and make safe the electrical device while a new one was ordered and fitted in at the beginning of the year.

Extractor fan control failure

The main control panel for the extractor fan in a fast food restaurants kitchen area had developed a fault meaning that the kitchen could not turn on the extractor fan. Our electricians were on site and fixed the issue within an hour of the call.

No power to the freezer

When a freezer looses power, it can become a big problem for the restaurant as they could loose the food stock currently in the freezer. That was exactly what happened for a take away restaurant in Glasgow’s City Centre but thankfully, HF were there to help. Our repair team had the issue fixed within one hour of arrival and we are delighted to say that there was no loss of stock for the restaurant.

Frozen pipes galore

With the amount of sub zero days and nights causing issues with domestic and commercial properties this winter, our Mechanical team have been working flat out 24/7 helping customers with burst pipes caused by the freeze. With the temperatures in Scotland having frequently gone below zero over Christmas, there has been a lot more frozen pipes and burst pipes that in recent years meaning our plumbing team have been working very hard.

Peace of mind – no matter the time

We can provide our clients across the UK with the peace of mind that our trained, qualified and certified engineers are always only ever a phone call away from fixing your electrical, mechanical or fire & security issue. And when we mean 24 hours service. We really mean it. No matter the time of day, month of the year, HF is always on standby.

Find out more

If you would like to know more about our Manned 24 hour Call-out Service, where we cover and the services we can offer, please contact us. With branches nationwide and the opportunity to tap into a wide range of varied services and associated consultants with a skills base and command of technologies which are second to none. Working with HF Group is more than just another service contractor.

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