Highland Gate

Client: Bellrock / Marston’s
Completion date: June 25
HF divisions involved:

Mechanical

Brief Project Description: HF Mechanical recently completed the installation of two new water heaters at the Highland Gate Pub & Restaurant in Stirling, working for Bellrock on behalf of Marston’s. This upgrade was essential to maintaining the high standards of comfort and service expected in a busy hospitality environment.

In the hospitality sector, hot water is non-negotiable. From kitchen operations and dishwashing to handwashing and guest facilities, the reliability of hot water supply directly impacts hygiene, customer satisfaction and regulatory compliance. An interruption in hot water service can lead to downtime, loss of revenue and potential breaches of health and safety standards, so it was vital that our engineers completed the job with no interruption to business operations.

For a busy site like Highland Gate, ensuring a consistent and efficient hot water supply is critical to smooth day-to-day operations—especially during peak service hours.

Our heating engineers carried out the full removal of the existing, aging water heating units and replaced them with two high-efficiency, modern Andrews Water Heaters (part of Baxi Heating’s Commercial Team). These new units offer improved performance and greater energy efficiency, helping the client reduce long-term operating costs.

As part of the installation, our team also fitted new pipework to support the upgraded system layout, ensuring optimal flow and system integrity. In addition, we applied pipe lagging throughout the system to enhance thermal efficiency—helping retain heat, reduce energy loss and improve the overall performance and sustainability of the heating system.

At HF, we pride ourselves on the quality of our workmanship. When installing new heating systems, we follow a meticulous process that ensures safe, long-lasting, and efficient results. Every component is installed with precision and tested thoroughly to meet both industry standards and the client’s expectations.

Project Challenges: One of the main challenges of the project was the location of the plant room, which is situated on the first floor. We worked closely with the venue operators to coordinate access and logistics, ensuring minimal disruption to guests and seamless continuation of day-to-day pub and restaurant operations.

The end result was that the hospitality venue now has two new high-performance water heaters installed that offer enhanced reliability and reduced energy consumption. The new pipework and insulation offers improved thermal efficiency and all the work was completed with no interruption to business operations during installation.

At HF, we  continue to deliver reliable, high-quality mechanical solutions for the hospitality industry, ensuring that businesses like Highland Gate can focus on serving their customers, while we take care of the infrastructure behind the scenes.