A Company Well Connected
Since 2018, HF has partnered with Hacking & Paterson Management Services (HPMS) to deliver a comprehensive nationwide maintenance and inspection programme for their extensive residential property portfolio. This contract stands as one of HF’s flagship multi-site operations, requiring the precision management of over 4,200 individual life safety assets across more than 1,500 properties.
Key highlights of this large-scale partnership include:
Comprehensive Asset Management: Our Fire & Security division manages the rigorous inspection, testing, and certification of a wide array of critical systems, including Fire Alarms, Emergency Lighting, Dry Risers, Smoke Vents, Sprinklers, and UPS systems.
Operational Scale & Agility: Managing thousands of assets requires a partner with significant national reach. HF utilises its UK-wide branch network to ensure every property receives consistent, high-quality care and timely certification.
Data Integrity & “Single Source of Truth”: We work in close collaboration with HPMS to mirror asset records across both organizations. This ensures total transparency and provides a reliable, accurate database for compliance auditing.
Responsive Issue Resolution: Through a delegated authority agreement, HF engineers can react swiftly to address discrepancies or faults, minimizing downtime and ensuring that all residential buildings remain fully compliant with the latest fire safety legislation.
Long-Term Professionalism: Over the course of this seven-year partnership, HF has maintained an exceptional standard of service, earning praise from the client for our team’s technical skill and “second to none” professionalism.
This ongoing collaboration serves as a premier example of HF’s ability to deliver complex, high-volume maintenance solutions at scale, providing peace of mind for property managers and residents alike.
Since 2018, HF has partnered with Hacking & Paterson Management Services to deliver a high-quality, nationwide maintenance programme for life safety and fire protection systems across their managed residential portfolio. This partnership has grown into one of HF’s flagship multi-site, multi-asset contracts, underpinned by dedication, responsiveness and professionalism.
Project Description:
Hacking & Paterson manages a vast estate of residential properties requiring rigorous compliance with fire and safety legislation. The scope includes inspections, maintenance and certification across thousands of assets, including:
We must ensure that every asset is inspected, maintained and recorded accurately while swiftly addressing discrepancies. With the sheer number of assets needing seen to, it requires a trusted partner with scale, agility and a commitment to quality.
Our Fire & Security division leads the contract with a team of skilled engineers, project managers and administrators operating in branches across the UK and all dedicated to maintaining high standards across the board. The partnership is built on collaboration, proactive communication and a shared goal of operational transparency.
Key Highlights of HF’s Delivery:
“The service, care and attention that HF give are excellent. You and your team provide a high-quality service… the skill and professionalism that is shown is second to none.”
— Hacking & Paterson
This ongoing collaboration has reinforced HF’s reputation as a leading provider of reliable, large-scale fire and security maintenance services nationwide. With more than four thousand assets actively managed and a service footprint covering over 1,500 properties, the Hacking & Paterson contract is a shining example of HF’s ability to deliver at scale without compromising on quality.
With over 70 years of history and a reputation for technical excellence and customer commitment, HF continues to lead the way in delivering multi-discipline solutions for businesses across the UK.
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100 Albert Drive
Glasgow, G41 2SJ
0800 783 9480
