A Company Well Connected
The installation at Nos. 11 & 15 McNab showcased HF’s ability to navigate complex logistical and regulatory hurdles that other contractors declined to survey. The primary challenge involved a looped electrical supply, where No. 15 drew power through No. 11—a configuration prohibited for EV charger connections by Scottish Power. By coordinating directly with the Distribution Network Operator (DNO) to install a new, independent supply cable and managing the tight OZEV grant deadline, HF successfully bypassed a typical 15-week lead time to complete both installs on the same day.
We were contacted by a resident living at No. 15 who was initially enquiring about having an EV charger installed at his home. He advised us that other installers had been willing to quote but nobody had come to survey his property as the electrical installation was what can only be described as’ bit difficult’. This was because the property garage (where the EV Charger was to be installed) was located at the other end of the garden, far away from the house.
We surveyed the site and provided the customer with our quotation and breakdown of what work was required. While we were conducting our site survey, the resident at No. 15’s next door neighbour at No. 11, asked if we could also provide a quote to install an EV charger at his home, which was in the exact same situation with the garage being located at the other end of the garden from the house.
Project Challenges: During the EV installation survey, we discovered that both properties were on the dreaded looped electrical supply. It transpired that his supply in fact came from the property at No. 11 house which meant that we could not connect No. 15 or No. 11 chargers to the networks until they were successfully ‘un-looped’.
Scottish Power will not allow the connection of an EV charger with this type of supply. As a result, the customer was needing to have their home un-looped from the next-door neighbour’s electrical supply. Scottish Power were called out to install a brand new supply cable to the property – completely free of charge to the customer.
To make the project even more of a challenge, the deadline for installing chargers to gain the OZEV grant being 31st March, and the DNO stating between 7-15 weeks for a new supply to be installed meant we were up against the clock if both customers were going to be able to receive their grants.
We kept in constant contact with SPEN and through our persistence, we managed to book a date of the 25th March for their supply to be installed. The HF Electrical team completed both installations on the same day and both customers were understandably left very happy as the work was completed before the deadline and they would be in receipt of the OZEV grants before they expired.
“Superb service from your Electrician/EV Installer Graeme Sneddon. Great help dealing with Scottish Power. Not an easy job!!! Cheers”
As more and more car manufacturers release new Electric Vehicles with better range and more efficient, faster charging options, there is a growing wave of support from customers looking to make the switch from petrol and diesel powered vehicles. And with more and more of these car owners making the switch to electric vehicles, there is a strong demand for at home charging systems to be fitted.
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100 Albert Drive
Glasgow, G41 2SJ
0800 783 9480
